Get started with Smile

Welcome to Smile!

Smile allows your customers to react to your Shopify store's products and blog articles by using a series of emojis. All of the reactions that your customers make on your products will be tallied and displayed for all to see. 

Smile Dashboard

From the Smile dashboard, you will be able to select which emojis you would like customers to react with on your product and article pages.

By clicking on the emojis that are listed under Active Emojis, they will be removed from the list and become inactive.

By clicking on any of the emojis that are listed under Inactive Emojis, they will then be added to your Active Emojis list and become available for customers to use.

Enable or Disable Smile

If you would like to temporarily disable customers from reacting to your store's products and articles, you can toggle the Status button on the dashboard:

Customize Smile

Want to adjust the text and color of the React icon? You can do so within your dashboard under the Label Text, Label Color, and Icon Color sections:

The colors that are used for the label and icon are currently in the Hex Color Code format. To find the exact color that you would like to use follow this link: Click here!

Check out this example of a customized Smile button:

Exclude Smile from Products or Articles

Lastly, if there are any product or article pages that you would like to prevent customers from making emoji reactions on, you can include the storefront URLs for them under the Excluded Products and Articles section. In the example below, we've included some products and article URLs, formatted so that they are appearing on their own separate lines:

Install Smile

In order for customers to be able to react to products and articles on your Shopify store, there are several installation steps that must be completed. This help article will walk you through that process:  Click here!

For any additional features and assistance, you can check out the rest of the Smile help articles or contact our Customer Success team from the top of the Smile dashboard:

After some quick customizations and installation steps, your customers are now ready to smile, wink, and high-five your store's products and articles! 

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