Add a ShopPad team member to your store

Before we can start setting up your app, we'll need access to your Shopify admin dashboard.

Follow the instructions below to invite our team to your store.

1. Log into your Shopify admin dashboard. (your-store.myshopify.com/admin)

2. Click on the Settings page.

3. Choose Plan and permissions.

4.  Locate the Staff accounts section, then click Add staff account.

5. You may enter anything in the first name and last name fields. Use our customer support email, priority@theshoppad.com, as the email address for the new staff account.

6. If full permissions are not given, please provide our team with the following access.

  • Orders
  • Products
  • Apps
  • Settings
  • Themes
  • Blog post and pages (if using Blog Studio/Page Studio)
  • Navigation

7.  Click the Send invite button.

A ShopPad team member will contact you once the setup has been completed. Feel free to remove our access to your store once we've completed assisting you.

Still need help? Contact Us Contact Us