Why are my past orders not showing in the Tracktor dashboard?

When you first install Tracktor on your store, Tracktor will backfill your most recent 100 orders and will display those orders on Tracktor's dashboard. However, all past and current orders can still be tracked by your customers from your store's tracking page

If you do not see some of your recent orders on the dashboard, please contact our Customer Success Team and we'd be happy to help. 

Tracktor does not currently have a way to backfill more than 100 of your past orders at this time.