> For the complete documentation index, see [llms.txt](https://docs.theshoppad.com/tracktor/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.theshoppad.com/tracktor/expert-install-service/approving-shoppad-collaborator-request.md).
# Approving ShopPad Collaborator Request
Approve the ShopPad collaborator request in Shopify so our team can access approved store sections without using up a staff account.
Collaborator permissions provide our team access to approved sections of your store. Please not that these accounts don't count towards your store's [staff limit](https://help.shopify.com/en/manual/your-account/staff-accounts). \
\
Only the store owner, or staff with Manage collaborator requests permission, can view collaborator access requests or grant collaborator access to a store. The request can be found as an email or a notification on your Shopify Home.\
\
Here is how to approve a collaborator request from our team: \
\
1\. **Select Home from your main Shopify home page.**
2\. **Scroll down to then Users and permissions tab.**
**3. Then, scroll down further to the collaborators section.**
