Tracktor Price Plans

Tracktor has four different price plans, with each order priced differently. 

Right when you install Tracktor, you will be prompted to select a price plan. You can also change your price plan at any time from the Account tab of the dashboard:

We recommend choosing the plan that best suits your store by the average number of orders you receive per month.


Will I be charged by the number of times that an order is tracked?

No, our plans are based on the number of orders. Your customers have unlimited lookups.

What orders will I be charged for?

All orders except for the following are considered a billable order: 
  • Shopify POS orders 
  • Test orders placed using the bogus gateway 
  • Digital orders that don't require shipping

Can I change my plan in the middle of a billing period?

Yes, you can click to change your Tracktor plan at any time. Any subscription charges will be pro-rated. You can learn more about that here.

The number of orders and the amount of times that your customers are tracking their order's shipping status on your store is displayed on the Tracktor Dashboard tab:

If you ever reach your limit for orders on your store, you will receive an email notification. This email will be sent to the whatever email address is set within your Contact Details table, under the Settings tab: 

Still need help? Contact Us Contact Us