Add a tracking link to order confirmation emails

Adding a tracking link to your customers' order confirmation email is a great way to add value to their experience, as well as reduce support requests. Follow the steps below to do this.

1. Copy the tracking URL code below.

{{shop.url}}/apps/tracktor/track?token={{ email | split: "" | reverse | join: "" | replace: '@', '_-_' | url_encode }}&order={{ | remove: "#" }}

2. Go to your Shopify admin dashboard, click on  Settings, then on Notifications. Open the Order confirmation template.

3. Do a search (ctrl F or ⌘ F) for the phrase View your order . Replace that text with Track your Order.

4. Highlight the section of code right above that, as seen in the screenshot below:

4. Paste the code there.

5. Copy the code below:

{{ order_status_url }}

6. Do a search (ctrl F or ⌘ F) for the phrase Visit our store. There will be two spots that have this phrase. Replace both of those spots of text with View your order.

7. In both of those spots, there will be a bit of code next to them that says {{ shop.url }}. You will replace that code by pasting our previously copied code, as seen below:

8. Save your changes.

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