Troubleshooting

Decrease Bouncer's loading timeMake the Bouncer age popup appear sooner by editing theme.liquid so the app loads earlier than Shopify's default after-page-load timing.

Frequently Asked QuestionsRead quick answers about Bouncer, such as what to do after installing, where the popup appears and how to test changes safely.

Approving ShopPad Collaborator RequestApprove a ShopPad collaborator request so our team can help with Bouncer, and find out which staff can grant collaborator access.

Cancel your SubscriptionCancel your Bouncer subscription by uninstalling the app from Shopify admin settings, so no new subscription charges are made.

Development Store/Affiliate Store PlansRun Bouncer for free on a Shopify Affiliate or development store, and see what changes after the store switches to a paid plan.