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CoinCoin Docs

Troubleshooting

Find Coin troubleshooting help for strange prices, slow loading, Google Shopping currency links, subscriptions and affiliate store plans.

Decrease Coin's load timeSpeed up Coin on your storefront by changing how the app script loads in your theme.liquid file instead of after the page renders.
Coin & Google's Shopping Ad Policy: Link to your store in a specific currencyAdd a shop_currency URL parameter so Coin shows prices in one chosen currency, which helps meet Google Shopping ad policy by country.
Approving ShopPad Collaborator RequestApprove a ShopPad collaborator request so our team can help with your Coin setup, and learn which staff can grant collaborator access.
Coin is displaying strange pricesFix odd or wrong prices from Coin by disabling a theme's built-in currency selector and removing other currency converter apps.
Cancel your SubscriptionCancel your Coin subscription by uninstalling the app from your Shopify admin, which also stops any new subscription charges.
Development Store/Affiliate Store PlansUse Coin free on a Shopify Affiliate or development store, and learn why it stops working once the store moves to a paid plan.