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TracktorTracktor Docs

Customize Tracktor

Browse Tracktor customization guides: change the tracking URL, edit statuses, add a banner, translate text, and control how customers look up orders.

Customize your Tracktor PageAdjust the layout of your Tracktor tracking page, add your own HTML, or apply custom CSS so the page matches your store's branding.
Customize Tracktor StatusesCreate custom order statuses in Tracktor for local delivery or extra steps, then update an order's status manually from the dashboard.
Tracking by phone number or email addressSee how customers look up an order on the Tracktor page with an email, tracking number or phone number, and when phone lookup is available.
Display a bannerAdd a promotional banner, such as a thank-you coupon message, to your Tracktor tracking page with a copied HTML snippet and custom CSS.
Change the Tracking URLChange the default /apps/tracktor/ address of your Tracktor tracking page to a custom URL path by following the steps in your Shopify admin.
Tracking URL: Direct All Tracking Links to TracktorRedirect the tracking links in Shopify order emails and the Order Status page to your Tracktor page instead of the carrier's website.
Translate the tracking detailsTranslate the text on your Tracktor tracking page by editing the phrases in the Translation Strings section of the Tracking Page settings.